Terms of Service
Last Updated: January 1, 2024
1. Acceptance of Terms
By accessing and using Integrity Travel Bookings services, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service constitute a legally binding agreement between you and Integrity Travel Bookings.
2. Service Description
Integrity Travel Bookings provides:
- Flight booking and reservation services
- Hotel and accommodation booking
- Travel package arrangements
- Car rental reservations
- Travel consultation and support services
3. Booking and Payment Terms
3.1 Booking Process
All bookings are subject to availability and confirmation. A booking is confirmed only when you receive a confirmation email from us.
3.2 Payment
- Payment is required at the time of booking unless otherwise specified
- All prices are quoted in USD unless otherwise stated
- We accept major credit cards and other payment methods as displayed
- Additional fees may apply for certain payment methods
3.3 Price Guarantee
Our Best Price Guarantee applies to identical itineraries found at lower prices on other websites within 24 hours of booking, subject to our verification and terms.
4. Cancellation and Refund Policy
4.1 Cancellation Rights
Cancellation terms vary by service provider and are outlined in your booking confirmation. Generally:
- Airlines: Subject to airline policies and may incur fees
- Hotels: Typically 24-48 hours before check-in
- Packages: May have different terms for each component
4.2 Refund Processing
Refunds will be processed within 7-14 business days after cancellation approval, subject to third-party provider policies.
5. Travel Requirements and Responsibilities
5.1 Customer Responsibilities
- Ensure valid passport and travel documentation
- Obtain required visas and health certificates
- Arrive at departure points with adequate time
- Provide accurate information for all bookings
- Review all booking details for accuracy
5.2 Travel Advisories
We recommend checking current travel advisories, health requirements, and safety information for your destinations.
6. Limitation of Liability
Integrity Travel Bookings acts as an intermediary between customers and service providers. Our liability is limited to:
- Booking errors caused by our negligence
- Failure to process confirmed bookings
- Maximum liability not exceeding the total booking value
We are not liable for service provider actions, travel delays, cancellations, or circumstances beyond our control.
7. Force Majeure
Neither party shall be liable for any failure or delay in performance due to events beyond reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, government actions, or pandemic-related restrictions.
8. Intellectual Property
All content on our website, including text, graphics, logos, and software, is the property of Integrity Travel Bookings and protected by copyright and other intellectual property laws.
9. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information in compliance with GDPR and other applicable laws.
10. Dispute Resolution
We encourage resolving disputes through direct communication. If needed:
- Contact our customer service team first
- Disputes may be subject to binding arbitration
- Governing law: [Specify jurisdiction]
11. Modifications to Terms
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of modified terms.
12. Contact Information
For questions about these Terms of Service:
Email: [email protected]
Phone: +1 (800) 123-TRAVEL
Address: 123 Travel Street, Suite 100, Travel City, TC 12345
13. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.